FAQs

For questions regarding MLS membership, fees or requirements, please contact CHS Regional MLS.

Questions from Realtor® Non-Principals (Not a Broker in Charge)

How do I pay my bill?

If you have MLS access, you can login and click “bill pay” from your MLS launchpad. From there you can view invoices and make any online payments.

You can also pay your bill directly on the CTAR Member Portal. Login using your MLS member number (do not include “chs.”). If you do not know your password, click “forgot my password” and type in your MLS member number/login ID (again, without the “chs.” prefix). A password reset link will be sent to the e-mail address on file.

What if I don’t want to renew my Realtor® membership?

If you decide not to renew your Realtor® membership, please email Realtor Services and we will cancel your membership. Your record will reflect that you are a non-member. As long as you have an active license, you will still be able to practice real estate and will have MLS access if you have paid those fees.

However, you will no longer be a Realtor® member or have Realtor® benefits. Please note that your BIC’s Realtor® dues are based on the number of non-members licensed under their supervision. Should your status change to non-member, your BIC will be invoiced $535.

I belong to another Realtor® Association and pay my NAR dues through them. What do I need to do to get my/ my BIC’s record/ invoice updated?

Please provide a letter of good standing from your Primary Realtor® Association, including your NRDS number, verifying that are an active Realtor® member and your annual Realtor® dues were paid to our Realtor Services department. We will then be able to update our record and adjust any invoices.

Do you offer an auto draft option for annual Realtor® dues?

Currently, we do not offer an auto draft option for annnual Realtor® dues. However, you can keep a credit card on file.

Questions from Designated Realtors® (Broker in Charge)

I am the Designated Realtor® (BIC). What am I responsible for paying?

As the Designated Realtor® of your office, you are responsible for paying your annual Realtor® dues as well as the annual non-member assessments for each licensee under your supervision that are not Realtor® members.

What is a Non-Member assessment?

As the Designated Realtor® you are billed for your own annual Realtor® membership dues plus an annual non-member broker assessment for each non-member licensee in your office. These licensees are not Realtors® but you are still responsible for them.

You are not billed for your Realtor® licensees’ annual dues because they are billed directly. They have attended Orientation, taken the oath of membership and sworn to uphold the Code of Ethics. When your licensees are Realtors®, it not only eliminates the non-member assessment from your bill, but may help decrease the likelihood of ethics complaints and may save on your errors & omissions insurance.

Not all licensed agents are Realtors®. Your non-member agents may not use the Realtor® designation, and they are missing these benefits too:

Free or discounted education
Access to standardized state transaction forms
Access to the Realtor® legal hotline
Professional Standards support
Member Services support

Would you like to have the non-member assessment removed from your bill? Do you want all your agents able to take advantage of the benefits of membership? Have your non- member agents become Realtors®. You can start here: Non-Principal Application

What do I do if there is an agent on my invoice, but I no longer want to be responsible for them?

Please contact the Real Estate Commission and let them know that the agent will no longer be licensed under your supervision. Once you receive confirmation from the Real Estate Commission, please forward it to CTAR Member Services. We will update the licensee’s account and adjust your invoice. To view the updated invoice, please click “billpay” from your MLS launchpad or the CTAR Member Portal.

What if I’m the BIC and I don’t renew my Realtor® membership?

If you decide not to renew your Realtor® membership, please email Realtor® Services and we will cancel your membership.

I submitted the property management waiver or MLS of Choice waiver for my agent. Why are they being billed for annual fees?

The Property Management waiver and MLS of Choice waiver only pertain to the Charleston MLS fees.